HOW TO HIRE

The Bike Hire

Process

Problems when releasing

a Bike

Returning a

Bike

Releasing A Bike

It is only possible to pay by credit card at each station

On the station is a control panel, follow the below sequence to hire a bike.

01.

Push “0” to activate the screen

02.

Push “1" to Rent Bike

03.

Insert Credit Card

04.

Then remove card

05.

Choose the hire period 1, 2, 3, 4 or 5 by entering the appropriate number on the keypad

06.

Choose the hire period 1, 2, 3, 4 or 5 by entering the appropriate number on the keypad

07.

Accept the waiver by pushing the #. The waiver can be read in full on the control panel

08.

Wait for approval and transaction number.Wait for approval and transaction number.

09.

Once approved, the screen will read “Collect bike”

10.

Go to the bike, a green light should be flashing – grasp the handlebars and push in and pull out the bike in one firm motion

11.

To hire another bike, repeat the whole process

12.

Enjoy your ride and return bike to same station and helmet to the local retailer

Handy Hints

If bike does not release repeat steps 1 to 9, using same card. You will not be charged again, if you are please contact us on 0414 84 82 84.
When riders choose the hire period, 1 hr, 4 hrs or 24 hrs 3 days or 7 days. The price is based on the hire period there is no refund if bikes are returned early. During the hire period you can change bikes, return the bike and then retake another bike at no extra cost.
Free helmets, bike locks, and maps are available from the nearby outlets (details are on each Station).

Handy Hints

Return your bicycle to the same station, they are open 24 hrs a day.
If bike is returned late or over the time period the card will be debited the extra amount based on the 1 hourly rate.
Refunds or issues are directed to Boomerang Bikes on our mobile or email.